Remote Support

Get connected to one of our team

If one of our team has directed you to this page to initiate a remote support session then please click the link below and follow the on screen instructions to start the remote session. 

Remote Support

Enter your session code and click Connect.

Create a Support Ticket

In order to streamline support requests and better serve you, we utilise a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference, we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

If you already have a ticket reference then please click the below link to check the status in our helpdesk.